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About Pacific Prime UK

Find out all about Pacific Prime UK.

About Pacific Prime UK

Simplifying Insurance in the UK

Pacific Prime UK is a leading insurance brokerage that primarily specialises in matching individuals, families, and businesses with a variety of international health insurance, employee benefits, and corporate insurance plans. Our service goes beyond providing free quotations and plan comparisons from the top insurance companies; what makes Pacific Prime truly unique is our dedicated in-house teams that provide members with extra value for money by offering assistance with claims, renewals, policy communications, accounting, and administration – all at no additional cost vs going direct to the insurance company.

At Pacific Prime, our motto is "simplifying insurance". Leveraging our 21 years of experience in the industry, Pacific Prime’s team of experts endeavour make every process of the insurance purchasing process easy, straightforward, and intuitive. 

Our Service

We provide insurance to individuals, families, and businesses in UK, and the world over. Pacific Prime excels in offering customized insurance solutions that are specific to each of our members' needs. The services that we provide include:

  • Insurance consultation
  • Product recommendation
  • Data gathering
  • Plan application
  • Policy orientation
  • Regular communication
  • Claim assistance
  • Renewals
  • Insurer liaison

Corporate members also gain access to these additional features:

  • Plan usage and claims data analysis
  • Loss ratio benchmarking
  • Dedicated client relationship team
  • Wellness plan design
  • Customized human resources/employee online insurance portal

Our UK Office

At our UK office, you can expect to receive the award winning service that Pacific Prime is renowned for. Not only did we recently win NOW Health and Best Doctors Insurance's Top Individual Agency 2017 award and Top Individual Sales 2017 awards, but we have also previously won Bupa Global Insurance's Top Global Distributor award three subsequent years, before also winning the organization's Innovative Excellence and Best Performance - Intermediary awards.

Pacific Prime has grown from modest beginnings in 2000 to become the largest insurance intermediary in the Asia-Pacific and Middle East regions. Now, our locally-based insurance advisers are here to extend our unique insurance platform in the UK. Talk to one today to find out more about what Pacific Prime can do for your insurance needs.

Our Global Team

Pacific Prime has a global footprint with nine offices offering a worldwide network of client support. Our headquarters in Hong Kong acts as a support hub, and provides comprehensive solutions and leadership to ensure our offices in other regions like the UK can deliver the best possible products and services both locally and abroad. We accomplish this via the internal capacity built by our in-house departments. These departments allow us to cover and support all aspects of the insurance process, and they include teams dedicated to:

  • Sales
  • Renewals
  • Sales Support
  • Relationship Management
  • Claims
  • Administration
  • Accounts
  • Marketing
  • IT

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